[This topic
describes a particular module or feature. More information about the operation
of this module or feature may be found in other topics. Contact your sales
representative for information regarding trial licensing or purchase.]
Enables the management of all interactions between
your organization and current, as well as potential, customers. Features
include:
- Opportunity Manager – Enables the
management of sales opportunities, related information and associated
interactions.
- Account Manager – Enables the management
of customer accounts (displays much of the information from the Customer
Record), associated interactions and relationships.
- Contact Manager – Enables the management
of contacts, related information, associated interactions and relationships
(to accounts, other contacts and aircraft).
- Campaign Manager – Enables the management
of sales campaigns (i.e. for the sale of a particular product or line
of products, to increase customer base, to increase sales base to
current customers), associated interactions and relationships.
- Aircraft Manager – Enables the management
of aircraft, associated interactions and relationships.
- Aircraft Forecast – Enables forecasting
of scopes having a particular scope code(s) that are assigned to aircraft
of a particular model(s).
- Literature Manager – Enables the management
of literature items developed for sales purposes and associated interactions.
- Communication Manager – Enables the
management of communication developed for sales purposes, associated
interactions and the delivery of the communications.
- Case Manager – Enables the management
of customer issues, related information and associated interactions.
- Scheduler – Enables the management
of your schedule and employed resources.
See
also for procedures related to this module:
CRM
